Customer Service/Scheduler


 

**Job Title: Remote Sales Representative - Service Titan CRM Specialist**

**Company Overview:**
Safe-Dry is a leading provider of professional cleaning services, dedicated to delivering exceptional customer satisfaction. We are currently seeking a motivated and experienced Remote Sales Representative with expertise in Service Titan CRM to join our dynamic team. This is a work-from-home position that offers a unique opportunity to contribute to the growth of our cleaning business.

**Position Overview:**
As a Remote Sales Representative specializing in Service Titan CRM, you will play a crucial role in managing and converting incoming calls into booked appointments for our cleaning services. Your primary focus will be on leveraging your expertise in Service Titan CRM to efficiently handle leads, provide exceptional customer service, and contribute to the overall success of our sales team.

**Responsibilities:**

1. **Handle Inbound Calls:**
- Answer incoming calls promptly and professionally.
- Engage with potential customers to understand their cleaning needs and to get the customer EXCITED for their appointment.

2. **Utilize Service Titan CRM:**
- Leverage your expertise in Service Titan CRM to manage and organize customer information.
- Update and maintain accurate records of customer interactions, inquiries, and appointments.

3. **Appointment Booking:**
- Effectively communicate the value of our cleaning services to potential customers.
- Use persuasive sales techniques to book appointments for our cleaning professionals.

**Qualifications:**

1. **Previous Sales Experience:**
- Proven experience in sales, preferably in the service industry.

2. **Service Titan CRM Proficiency:**
- In-depth knowledge and hands-on experience with Service Titan CRM.

3. **Excellent Communication Skills:**
- Strong verbal and written communication skills.
- Ability to articulate the value proposition of our cleaning services.

4. **Customer-Centric Approach:**
- Customer-focused with a commitment to providing exceptional service.

5. **Self-Motivated:**
- Ability to work independently and meet or exceed targets.

6. **Ability to Work From Home**

-Must have internet, computer, and a cell phone.

**How to Apply:**
Send a 1 minute video of yourself, explaining why you should be hired for this position to chazjernigan3@gmail.com

Job Type: Contract

Pay: $15.00 - $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • Flexible schedule
  • Paid time off
  • Work from home

Experience level:

  • 1 year

Shift:

  • Day shift

Work setting:

  • Remote

Work Location: Remote

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