Job description
- Good Command in telephonic Communication with Fluent English and any south language, customer
service experience.
- To look after the whole gamut of CRM function. She will be responsible for post-sales activities.
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- Developing harmonious relation with customers.
- Acts as a single point of contact for clients right from design confirmation until handing over.
- Handling Customer Interaction via e-mails, phone calls.
- Maintaining the track sheet. Updating the project status on a regular basis
- Implementation of the process laid down for dealing with customers, ensuring timely response
to all their queries in a transparent manner.
- Resolving customer complaints quickly and efficiently. Keeping customers updated on the
project status.
Job Location - Malad ( West )
Job Timing - 9 hrs rotational shift in between ( 9am to 9 pm ) Day shift
Mandates - Only Female candidates.
Interview Address - interview Address- BIZDENT DEVICES PVT LTD, 301, A WING,
INTERFACE BUILDING NO - 16, MALAD MINDSPACE,
MALAD WEST,
MUMBAI -400064
Required Candidate profile
- The candidate should possess excellent verbal and written communication skills.
- The ideal candidate should be ready to accept challenges and possess excellent
interpersonal skills and the ability to multi-task.
- Experience required Minimum 1yr
- Experience in Customer service handling Inbound calls
- Good knowledge of basic computer applications
She must be well versed in Phone collections , retention , Case conversion , Cross selling
and Escalation Handling.
Candidate having good communication in English and presentable personality is required.
Website link - https://www.illusiondentallab.com/
Job Type: Full-time
Salary: $350,000.00 - $400,000.00 per year
Experience level:
- 1 year
Ability to commute/relocate:
- Golden, CO 80401: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Speak with the employer
+91 8097538854
